Privacy policy

At New Summer Salt, we value your privacy and are committed to handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, protect, and share information when you visit or make a purchase from our online store.

New Summer Salt operates as a physical retail B2C business serving customers globally, except for restricted destinations and remote areas.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect the following information:

Personal Information

Depending on how you interact with our website, this may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction details

  • Products purchased or considered

  • Customer service communications

  • Information you voluntarily provide to us

Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited

  • Referring website or source

  • General website usage information

  • Cookies and similar technologies

We only collect information that is reasonably necessary to operate our business, process orders, provide customer service, improve our website, and fulfill our legal or operational obligations.

2. How We Collect Information

We may collect information when you:

  • Place an order

  • Create or use an account, where available

  • Subscribe to communications

  • Contact customer service

  • Request a return or exchange

  • Browse or interact with our website

  • Participate in promotions or other website activities

  • Communicate with us by email or other available channels

Some technical information may also be collected automatically through cookies and similar technologies when you use our website.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments

  • Provide order confirmations and updates

  • Handle returns, exchanges, and refunds

  • Respond to customer service requests

  • Maintain and improve our website

  • Personalize your shopping experience

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain website security

  • Send marketing communications when permitted and where you have provided appropriate consent

  • Comply with applicable laws and legal obligations

We do not use your personal information for purposes unrelated to our legitimate business operations without appropriate notice or, where required, your consent.

4. Payment Information & Security

We accept payments through Visa and MasterCard.

Payment information is processed through appropriate payment-processing systems. We do not need to retain your complete payment card number or security code on our own systems for ordinary order processing.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

5. Sharing Your Information

We may share personal information when necessary to operate our business and provide services to you.

This may include sharing relevant information with:

  • Payment processors

  • Shipping and delivery providers

  • Technology and website service providers

  • Customer service providers

  • Fraud prevention and security providers

  • Professional advisers

  • Government authorities or law enforcement when legally required

These service providers generally receive only the information necessary to perform the services they provide to us.

We do not sell your personal information simply as a means of conducting our ordinary retail business.

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to help us operate and improve the shopping experience.

Cookies may be used to:

  • Keep products in your shopping cart

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant content or marketing

  • Help maintain website security

You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Data Storage & Protection

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, dispute resolution, fraud prevention, and legal compliance.

Because we operate internationally, your information may be processed or stored in countries other than the country where you live.

Where appropriate, we take reasonable measures designed to protect personal information during international transfers and processing.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is used or shared

  • Request a copy of certain personal information in a portable format

Some rights are subject to applicable legal limitations and exceptions.

To make a privacy-related request, contact us at:

service@newsummersalt.shop

We may need to verify your identity before completing certain requests in order to protect your information.

9. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, collections, special offers, or other New Summer Salt updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly.

Even if you opt out of promotional communications, we may still send necessary transactional messages, such as order confirmations, shipping updates, return information, or other service-related communications.

10. Children's Privacy

Our website is intended for general consumers and is not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us at service@newsummersalt.shop so that we can review the situation and take appropriate action.

11. Third-Party Services

Our website may rely on third-party services that help us operate our online store, process payments, provide shipping services, analyze website activity, or support customer communications.

These third parties may process information according to their own privacy policies.

We encourage customers to review the privacy practices of relevant third-party providers when appropriate.

12. International Customers

New Summer Salt serves customers internationally, subject to our shipping restrictions.

Privacy laws vary between countries and regions. Where applicable, we seek to respect privacy rights and protections required by the laws governing our customers and our business activities.

If you have questions about how your information is handled in connection with an international order, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, privacy practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

We encourage you to review this page periodically so you can remain informed about how we handle personal information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

New Summer Salt
Address: 4306 Elliot Ave, Dayton, OH 45410, United States
Email: service@newsummersalt.shop
Website: newsummersalt.shop

We value your trust and are committed to treating your personal information responsibly and transparently.